BroadPath, LLC, a Delaware limited liability company

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Location US-Remote
ID 2023-1207
Title

Customer Service Representative
Our Coverage Review Representative will receive inbound calls from current pharmacy plan members responding to inquiries regarding benefit and eligibility information and prescription status. Representatives may also make outbound calls to members regarding prescription issues.
Category
Customer Services
Position Type
Temporary
Location PHL-Remote
ID 2023-1199
Title

IT Help Desk Associate (Seasonal) - Manila, Philippines
BroadPath is expanding our team and looking for a seasonal Help Desk Associate in the Philippines. You will answer queries on fundamental technical issues and offer advice to solve them. The Help Desk Associate must have good technical knowledge and communicate effectively to understand the user’s problem and explain the resolution.    As our Help Desk Associate, you will provide initial level support to our customers via phone, email, and computer chat. You will ask appropriate questions and use knowledge and resources to diagnose and resolve their issues. You will escalate issues that extend beyond a defined span of control.
Category
Information Technology
Position Type
Temporary